TIP: Our nursing animals are already waiting for our little guests to caress and take care of!

Interesting facts and information

from Maurachhof

All information at a glance

Arrival and departure

The room must be ready for occupancy from 14:00 on the day of arrival and must be vacated by 10:00 on the day of departure. Towels and bed linen are available during your stay. Feel free to enjoy our spa area for free before you move into the room and after your room has been released.

Rates

The prices quoted are per person and day (except for packages), use of the wellness area and the Maurachhof - inclusive services - including local tax, all taxes and duties.

Payment

Settle your bill with cash in Euros or transfer at least 1 week before arrival.

Childrens's Discounts

Only in the double, multi-bed and family rooms For accommodation in the parents' bedroom (2 full-paying guests):
Children from 0 – 2 %, years -80%, from 3 to 6 years – 50% and from 7 to 13 years -30%, from 14 to 15 years -20%.

Confirmation of the room number

Unfortunately, it is only possible to confirm the room category, but not a precise allocation of the room number or floor. Double room for single use When booking a double room by an individual, the surcharge is € 15, - per day to the respective category.

Dogs

Dogs only on request! (€ 10, - per day, without food). If you bring a dog with you, the hotel reserves the right to charge for any required final cleaning. Please bring your own dog blanket and basket. Please understand that your four-legged friends are not allowed in the breakfast room or in the wellness area.

Reservation and deposit

Reservations will only be accepted in writing in conjunction with a deposit. For fixed reservations we ask for a deposit / transfer per room / app. The deposit will be retained in case of cancellation!

Raiffeisenbank St.Johann im Pongau Account number: 62299 Bank code: 35069 IBAN:AT563506900018062299 BIC: RVSAAT2S069

Cancellation - cancellation

Please understand that we can only accept room cancellations in writing. For cancellations or early departure, the provisions of the Austrian Hotel Regulations apply. Up to 3 months before the agreed date of arrival of the guest at the latest, the accommodation contract can be terminated without payment of a cancellation fee by unilateral declaration by the contractual partner.

Outside this specified period, a withdrawal by unilateral declaration of the contractual partner is only possible with payment of the following cancellation fees:

up to 1 month before the arrival date 40% of the total package price;
up to 1 week before the arrival date 70% of the total package price;
in the last week before the day of arrival or in case of early departure 90% of the total package price.

Maurachhof travel cover

When you book, we recommend that you take out a hotel cancellation insurance that covers the costs of cancellation in the event of accident or illness of the insured or family member prior to arrival or during your stay. We will be happy to give you more information when booking.

European travel insurance

The provisions of the General Terms and Conditions for the Hotel Industry (AGBH) 2006 apply. Errors and omissions excepted. Jurisdiction St. Johann / Pg. Any input errors and price changes are reserved. Slight deviations from the room plans are possible.